Case Studies
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AI Agent
Automating Loan Underwriting with an AI Agent at MegaLoans
An AI underwriting agent that verifies income, employment, and residency cut review time 50%, scaled capacity to 1,000 loans a month, and lifted conversion about 40%.
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Automation
Replacing Manual Appraisal Tasks with Automated Data Collection
Cutting appraisal turnaround from 10 days to 3 let MegaLoans grow from 800 to 2,000 rate locks a month.
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Proptech
Automating Tax Lien Research
A tool that pulls tax-delinquent properties from county records, ranks them as tax lien purchases, and runs basic title searches.
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Automation
Auto-Filling Agent Deal Submissions with Property Data
Rebuilding the agent partner portal raised agent engagement 35%, cut support tickets 40%, and increased repeat submissions 25%.
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Self-Service
Borrower Self-Service at Equity Loop
A self-service portal for the appraisal step raised completed applications 20%, cut support inquiries 30%, and shortened time to funding 7%.
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Experimentation
Quick Win: Fixing a Mortgage Disclosure Question
Changing one question on the loan application cut incorrect mortgage disclosures from 20% to 5% and took manual follow-up off the sales team.
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Decisioning
Making Home Equity Decisions Predictable
A product interview exercise for WealthTap: why home equity investment decisions took an unpredictable amount of time, and my plan to fix it.